OpusTrak Privacy Policy

The OpusTrak platform and the Parent Company (Pinnstream Ltd) are committed to keeping information secure and managing it in accordance with legal responsibilities under privacy and data protection laws.

Personal Data is held by OpusTrak and Pinnstream Ltd

One or more of the following, which will have been freely supplied to OpusTrak/Pinnstream at the time of signing up for more information or subscribing to the Services provided by OpusTrak:

  • Email Address
  • Titles
  • Initials/Forenames/suraname
  • Address
  • Phone Number

Data Protection Principles

We will comply with data protection law. This says that the personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for the purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purpose we have told you about and limited only to those purposes.
  • Kept only as long as necessary for the purpose we have told you about.
  • Kept securely.

How we use Personal Information

  • Sending information specifically related to the OpusTrak platform for education purposes.
  • To facilitate the provisioning of Services as part of the OpusTrak platform offering, whether it be a trial for a mutually agreed period, or as a full subscriber.

Will personal data be shared?

We will not share your personal information with or sell it to 3rd Party Marketers.

Personal Data will not be shared out with any other parties unless required to do so by Law.

Keeping your records

OpusTrak or Pinnstream Ltd. keeps records for as long as required to service and operate the platform in accordance with legal, tax and accounting requirements. When information is no longer required OpusTrak and Pinnstream will ensure it is disposed of in a secure manner.

Personal Data will not be shared out with any other parties unless required to do so by Law.

Visitors to OpusTrak website - Cookie Policy

There are two types of cookies on the OpusTrak Website:

  • Internal Cookies – These are used to keep track of users logged into various pages of the website. This includes potential customers accessing certain parts of the website, and Web administrators to be able to update website content.
  • External/3rd Party Cookies – The website uses Google Analytics to generally monitor how people use our website, this includes:
    • the type of device (e.g. Desktop, Notebook, Tablet, Smartphone etc.)
    • the Browser being uised (e.g. IE, Chrome, Safari etc.)
    • the general geographical location of users.

It should be noted that this information captured by Google Analytics is anonymous and cannot be directly used to identify a user.

We collect these cookies under legitimate interests in order to provide you with our online services and to analyse visitor behaviour on our website.

Cookie information is held on your browser and you can amend your browser settings at any time. However, please be aware that blocking or deleting all cookies will affect the usability of our website.

Updating your personal data

Please notify OpusTrak or Pinnstream Ltd of any changes to your personal information which you have previously provided. You can do this by contacting us here.

Access Rights

You have the right to request copies of certain personal information within OpusTrak or Pinnstream custody and control and details of how OpusTrak uses the information. If you think any of the personal information OpusTrak holds about you is incorrect you may request that it be corrected. You also have the right, in certain circumstances, to require OpusTrak to stop processing your personal information.

Please note OpusTrak, where permitted under applicable law, may charge a small administration fee and/or request proof of identity. OpusTrak will respond to all requests within all applicable time frames.

Complaint Process

If you have complaint about how OpusTrak has handled your personal Data you may contact us here.

You have the right to lodge a complaint with a supervisory authority. The contact details are https://ico.org.uk/global/contact-us/

This Privacy Policy can be reviewed and amended as OpusTrak or Pinnstream Ltd deem necessary.